Terms & Conditions

Introduction

Welcome to TopSport. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("User", "Player", "you") and TopSport ("TopSport", "Platform", "we", "us", "our"), the operator of the website accessible at topsport.cam and all associated subdomains, mobile interfaces, and services.

By accessing, registering on, or using any part of the TopSport platform — including its sports betting services, live casino games, slot games, and any related promotional offerings — you acknowledge that you have read, understood, and agree to be legally bound by these Terms in their entirety.

If you do not agree to any part of these Terms, you must immediately cease using the TopSport platform and, if applicable, close your account. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

Definitions

In these Terms, the following capitalised terms shall have the meanings ascribed to them below, unless the context requires otherwise:

Account Eligibility

To register and maintain an active Account on TopSport, you must at all times satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. TopSport enforces a strict minimum age of 21 for all forms of gambling available on the Platform.
• You must be registering and using the Platform as an individual acting in your own personal capacity, not on behalf of any third party, corporation, or trust.
• You must not be located in or a resident of any jurisdiction in which accessing or participating in online gambling is prohibited under local law.
• You must not be an employee, director, contractor, or close associate of TopSport, any of its affiliated companies, or any game studio whose content is offered on the Platform.
• You must not be subject to any self-exclusion agreement with TopSport or any other gambling platform where cross-exclusion obligations apply.
• You must not have had a TopSport Account previously closed for breach of these Terms.
• You must be capable of entering into legally binding contracts under the laws of your jurisdiction.

TopSport reserves the right to request documentary proof of age and identity at any time. Failure to provide such documentation within the required timeframe may result in suspension or permanent closure of the Account and forfeiture of any pending withdrawals.

Account Registration & KYC Verification

To access the full range of Services on TopSport, you must complete the account registration process and satisfy our KYC verification requirements. The following conditions apply to all registered Users:

• Single Account Policy: Each individual may hold only one registered Account. Creating multiple Accounts — whether under the same or different identity details — is strictly prohibited. All duplicate Accounts will be permanently closed and associated balances forfeited.
• Accurate Information: You must provide truthful, accurate, and complete information during registration, including your full legal name, date of birth, residential address, email address, and phone number. Providing false or misleading information constitutes a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or account access with any other individual. TopSport will never request your password via any communication channel.
• KYC Documentation: Prior to processing any withdrawal request, TopSport is required to verify your identity. Accepted documents include a valid Malaysian MyKad, passport, or government-issued photo identification, supported by proof of residential address (utility bill or bank statement not older than 3 months).
• Source of Funds: TopSport may request documentation evidencing the legitimate source of funds deposited into your Account, as required under our anti-money-laundering obligations.
• Account Updates: You must promptly notify TopSport of any changes to your registered personal details. Failure to maintain accurate account information may result in suspension of withdrawal access pending re-verification.

Deposits & Payments

TopSport accepts deposits in Malaysian Ringgit (MYR) via the following approved payment channels: DuitNow, FPX (Financial Process Exchange), Touch 'n Go eWallet, Boost, GrabPay, Maybank online banking, CIMB Clicks, Public Bank PBe, and Hong Leong Connect.

• Minimum Deposit: The minimum deposit amount is MYR 30 across most payment methods. Certain promotional deposit channels may carry a different minimum — refer to the cashier page for current details.
• Currency: All Account balances, deposits, withdrawals, and wagers are denominated in Malaysian Ringgit (MYR). TopSport does not accept deposits in foreign currencies directly; currency conversion, if required, is the responsibility of the payment provider.
• Payment Method Matching: For fraud prevention purposes, withdrawals must be processed to the same payment method used for the corresponding deposit, where technically possible. TopSport reserves the right to apply additional verification where payment method matching is not practicable.
• Declined Transactions: TopSport is not responsible for deposits declined by your bank or e-wallet provider. If a deposit fails to credit your Account despite a successful payment deduction, you must contact TopSport support with transaction evidence within 24 hours.
• Chargebacks: Any attempt to initiate a chargeback or payment reversal against a genuine deposit constitutes fraud. TopSport reserves the right to immediately suspend the Account, recover any disputed amounts from the Account Balance, and report the matter to relevant authorities.
• Third-Party Payments: Deposits must originate from a payment method registered in your own name. TopSport does not accept funds from third-party payment sources and will return such deposits to the originating account after deducting applicable administrative fees.

Withdrawals

TopSport is committed to processing all eligible withdrawal requests promptly. The following conditions govern the withdrawal process:

• Minimum Withdrawal: The minimum withdrawal amount is MYR 50. Requests below this threshold will not be processed.
• KYC Requirement: Full KYC verification must be completed before any withdrawal is approved. Partially verified Accounts will have withdrawals held pending documentation submission.
• Processing Time: Most MYR withdrawals via DuitNow and FPX are processed within 3 to 10 minutes of approval during standard operating hours. Processing times may extend during high-volume periods or for first-time withdrawals. VIP tier members benefit from priority processing queues.
• Wagering Clearance: Any active wagering requirement — arising from a bonus, promotion, or incentive — must be fully satisfied before the Account Balance subject to that requirement is eligible for withdrawal.
• Withdrawal Limits: Standard accounts may be subject to daily and weekly withdrawal caps. Higher VIP tiers carry elevated or removed caps. Contact support for your Account's current limits.
• Right to Withhold: TopSport reserves the right to withhold or delay withdrawal processing where there is reasonable suspicion of fraud, money laundering, match-fixing, or other prohibited activity, pending investigation. Users will be notified of any such hold within a reasonable timeframe.
• Account Closure Withdrawals: Upon closing your Account in good standing, any remaining real-money Balance will be returned to you via your last used verified payment method, subject to completion of applicable verification requirements.

Bonuses & Promotions

TopSport offers various promotional incentives including welcome bonuses, reload bonuses, cashback programmes, free bets, and loyalty rewards. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms published alongside each offer:

• Wagering Requirements: Unless otherwise stated, all bonuses carry a standard wagering (rollover) requirement of 15x the bonus amount. This means bonus-derived winnings may only be withdrawn after total qualifying bets equal to 15 times the bonus amount have been placed and settled.
• Maximum Bet Rule: While any portion of Bonus Funds remains active in your Account, the maximum allowable bet per round, spin, or event is MYR 500. Bets placed in excess of this limit during an active bonus will void the bonus and any associated winnings.
• Game Contribution: Not all games contribute equally toward clearing a wagering requirement. Slot games typically contribute 100%. Live casino table games (baccarat, blackjack, roulette) contribute 10–20%. Sports bets contribution rates are specified per promotion. Games with 0% contribution may not be used to clear any wagering obligation.
• Bonus Expiry: All bonuses expire within the timeframe stated in the applicable promotion terms (standard: 30 days from credit date). Upon expiry, unused Bonus Funds and all associated winnings are automatically forfeited without compensation.
• Sticky vs. Non-Sticky Bonuses: Where a bonus is designated as "sticky" (non-withdrawable), only net winnings generated above the bonus principal are eligible for withdrawal. The bonus principal itself cannot be withdrawn at any stage.
• Maximum Cash-Out: Many promotional bonuses carry a maximum cash-out cap on bonus-derived withdrawals. The standard cap is MYR 2,880 unless otherwise stated. Any winnings in excess of the cap will be removed from the Account Balance automatically upon withdrawal request.
• One Bonus Per Transaction: Only one bonus may be active in your Account at any given time. Players must complete or forfeit an existing bonus before a new promotional offer can be claimed.
• Abuse & Exploitation: TopSport reserves the right to withdraw any bonus, cancel any winnings, and suspend any Account where bonus abuse, exploitation of system errors, collusion, or other dishonest conduct is suspected. The decision of TopSport in such matters is final.

Betting Rules

The following general betting rules apply to all sports wagers placed on the TopSport Platform. Sport-specific and market-specific rules are published within the relevant betting interface and form part of these Terms:

• Bet Acceptance: All bets are subject to acceptance by TopSport. TopSport reserves the right to refuse, limit, or cancel any bet at any time, for any reason, including but not limited to suspected abuse, system errors, or odds compilation errors.
• Odds Accuracy: TopSport makes all reasonable efforts to display accurate odds. However, where an odds error has occurred due to a technical fault or human error, TopSport reserves the right to void and refund any bets placed at incorrectly displayed odds.
• In-Play Betting: Live (in-play) bets are settled in accordance with the final confirmed result of the relevant event. TopSport is not responsible for delays in live data feeds that may affect in-play odds or bet acceptance.
• Match Abandonment: Where a sporting event is abandoned, postponed, or cancelled before completion, bets will be settled in accordance with TopSport's event-specific settlement rules, which are published in the Platform's betting rules section.
• Mix Parlay (Accumulator) Rules: Accumulator bets require all selections to win for the bet to be settled as a winner. If any selection is void, the odds for that selection default to 1.00 and the accumulator settles on the remaining selections.
• Maximum Payout: TopSport imposes maximum single-bet and accumulator payout limits per betting market. These limits are displayed within the betting interface. Winnings exceeding the stated maximum payout cap will be settled at the cap amount.
• Bet Confirmation: It is the User's responsibility to verify the accuracy of all bet details — including selection, stake, and odds — before confirming a wager. Confirmed bets cannot be amended or cancelled after submission except as permitted by TopSport's cash-out feature, where available.

Prohibited Activities

The following activities are expressly prohibited on the TopSport Platform. Engaging in any prohibited activity will result in immediate Account suspension, forfeiture of balances, and may result in legal action:

• Creating or operating more than one registered Account, whether in your own name or under a different identity.
• Providing false, misleading, or fraudulent personal information during registration or KYC verification.
• Engaging in any form of match-fixing, collusion, or insider betting using non-public information.
• Using automated betting systems, bots, scripts, or software that circumvents normal user interaction with the Platform.
• Exploiting system errors, software bugs, or technical glitches for financial gain. Any winnings derived from exploiting such errors are void.
• Engaging in or facilitating money laundering, structuring, or any other financial crime through the Platform.
• Using the Platform to fund or receive funds associated with illegal activity.
• Allowing another individual to access or operate your Account, or accessing or operating another individual's Account.
• Using VPN, proxy, or other IP-masking technologies to circumvent geo-restrictions or to disguise your true location.
• Engaging in abusive, threatening, or harassing conduct toward TopSport staff or other users via any communication channel.
• Any attempt to reverse-engineer, decompile, or interfere with the Platform's software or security systems.

Account Suspension & Closure

TopSport reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without notice, in any of the following circumstances:

• Breach of any provision of these Terms.
• Reasonable suspicion of fraud, money laundering, or other prohibited activity.
• Failure to complete KYC verification within the required timeframe.
• Receipt of a valid self-exclusion request from the Account holder.
• Identification of the Account holder as an underage individual.
• Instruction from a competent regulatory authority or law enforcement body.
• Identification of the Account as a duplicate registration.

Where an Account is closed following a breach of these Terms, TopSport reserves the right to forfeit any outstanding Balance, Bonus Funds, and pending winnings. Where an Account is closed at the User's voluntary request and no breach has occurred, any verified real-money Balance will be returned to the User via their verified payment method.

Users wishing to voluntarily close their Account should contact TopSport's support team via live chat or email. Voluntary closures are processed within 3 business days of verification of the request.

Intellectual Property

All content on the TopSport Platform — including but not limited to text, graphics, logos, icons, images, game software, data compilations, and the overall design and structure of the Platform — is the exclusive property of TopSport or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial betting and gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content or software from the Platform without the express prior written consent of TopSport.

The "TopSport" name, logo, and associated brand marks are registered or unregistered trademarks of TopSport. Nothing in these Terms grants you any right to use TopSport's trademarks, trade names, or brand identifiers.

Limitation of Liability

To the maximum extent permitted by applicable law, TopSport's aggregate liability to you in connection with any claim arising out of or in connection with these Terms, your Account, or your use of the Platform shall not exceed the total amount deposited by you during the three (3) calendar months immediately preceding the event giving rise to the claim.

TopSport expressly excludes all liability for:

• Any loss of profits, revenue, data, business opportunities, or goodwill, whether direct or indirect;
• Platform unavailability resulting from scheduled or emergency maintenance, technical faults, or third-party service disruptions;
• Losses arising from network latency, delayed data feeds, or interruptions to live betting services beyond TopSport's reasonable control;
• Inaccuracies in odds, game outcomes, or market data resulting from third-party data feed errors;
• Any tax liability arising from gambling winnings in your jurisdiction — you are solely responsible for any applicable tax obligations.

Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, death, or personal injury caused by TopSport's negligence, to the extent such limitation would be prohibited by applicable law.

Responsible Gambling

TopSport is committed to promoting responsible gambling practices and providing a safe environment for all players. Gambling should always be an enjoyable leisure activity — not a means of generating income or recovering financial losses.

TopSport provides the following responsible gambling tools to all registered users, accessible at no cost via the Account Settings or by contacting support:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount deposited into your Account.
• Loss Limits: Set a maximum tolerated loss amount per day, week, or month.
• Session Time Reminders: Receive automatic notifications after a specified duration of continuous Platform use.
• Cooling-Off Period: Temporarily restrict access to your Account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Request permanent or time-limited exclusion from the Platform. Self-exclusion requests are processed within 24 hours. Once activated, self-exclusion cannot be reversed until the specified exclusion period has elapsed.

If you believe your gambling may be causing harm to yourself or others, we strongly encourage you to utilise our self-exclusion tools and seek professional support. For further information, please visit our dedicated Responsible Gambling page.

Privacy & Data

TopSport collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference.

By registering an Account and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including but not limited to: identity and contact information collected during registration; transactional data relating to deposits, withdrawals, and wagers; KYC documentation; and session and usage data for platform security and personalisation purposes.

TopSport does not sell your personal data to third parties. Personal data may be shared with licensed payment processors, KYC verification service providers, and regulatory authorities where required by law or licence conditions.

Governing Law & Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the jurisdiction under which TopSport's gaming licence is issued.

In the event of a dispute between you and TopSport, you should first contact TopSport's customer support team via live chat or email to seek an informal resolution. TopSport will use all reasonable efforts to resolve complaints within 10 business days of receipt.

Where a complaint cannot be resolved informally, the matter may be escalated to TopSport's designated Alternative Dispute Resolution (ADR) body as specified in the applicable licensing conditions. The decision of the ADR body shall be binding on TopSport in accordance with its licensing obligations.

Nothing in this clause prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

Amendments to These Terms

TopSport reserves the right to modify, update, or replace these Terms at any time, at its sole discretion. Material amendments will be communicated to registered Users via email notification to the address on file and/or by a prominent notice displayed on the Platform for a minimum of 14 days prior to the effective date of the change.

For non-material amendments (including corrections of typographical errors, clarifications that do not alter substantive obligations, or updates required by regulatory instruction), changes take effect immediately upon publication without prior notice.

Your continued use of the Platform following the effective date of any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your Account and withdraw any remaining Balance before the effective date of the change.

The version number and effective date at the top of this document will be updated to reflect each published revision. The current effective version is Version 3.0, dated 1 January 2026.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or your Account, please contact the TopSport support team through one of the following channels:

• Live Chat: Available 24/7 directly within the Platform interface. Average response time is under 5 minutes. Support is available in English, Bahasa Melayu, and Mandarin.
• Email: [email protected] — Please allow up to 24 hours for a response to non-urgent email enquiries. Include your registered username and a clear description of your query to expedite processing.

For escalated complaints or matters requiring formal written correspondence, you may also write to TopSport's registered compliance address. Details are available on request via our support team.

TopSport's support team operates around the clock, every day of the year, to ensure Malaysian players receive timely assistance regardless of time zone or public holiday schedules.